What Our Customers Are Saying

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My family has been using Desmond Pools since moving to our house over five years ago! Scott and his team have always been very helpful answering any questions we had about our pool and spa. They have also helped us with opening and closing our pool every year. I appreciate the professionalism and their willingness to go above and beyond to help their customers. Last year they installed an entire new custom liner for our pool and it looks awesome. We definitely would recommend them to anyone interested in installing or just maintaining their existing pool. Thank you Desmond Pools!
Liz Yrock
Our family just got a pool installed by Desmond Pool and Spas and all I can say is wow!! With the current pandemic and everyone in the world inquiring about installing a pool, Desmond was able to remarkably provide outstanding customer service and a phenomenal product! Desmond made the whole process so easy and accommodating. Their recommendations were spot on…sales engineer (Josh) provided me with a different perspective that my family ultimately decided on. As I reflect on my original plan, I am extremely happy with Josh’s recommendation. Thank you Desmond Pool and Spa! Looking forward to recommending and referring you.
Brandon Youngkin
I had Desmond Pools out to install a pool I didn't even purchase from them. They were so awesome! I have a broken left shoulder and they went way above and beyond what I could have ever asked of them. If you are looking to buy or install a pool I'd call and ask for Josh. It was as if he was working in his own home, and his own property. He took such care and was very patient with my needs. Thank you to the staff at Desmond Pool. I wish all contractors were as honest and helpful as these guys were.
Nancy Mitchell-Kvacky
Pool Installation
I had my above-ground pool replaced. Josh was our sales rep. He listened to what I wanted, suggested a few must haves. In the end he gave me knowledge with every option, so I was able to make a decision that was best for my family. This is the second time I use Desmond Pools. This first time I dealt with Scott. He was also great and worked with my budget at the time. I love their professionalism and I especially love the fact that they are not pushy. It's not about the sale, It's about making the customer happy. I am a loyal customer.
Lissette Quinones
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I had a small in-ground salt water pool installed when my yard died. It was an unexpected project to take on. But, Josh at Desmond helped me determine the options that would work best for me between maintenance and cost. No matter how small or large the project is, Desmond treats you with the same level of importance. I hit a few bumps in the road with the concrete contractor, but Desmond stayed with me from start to finish providing help & advice to ensure I had a good experience. They are professional, efficient and knowledgeable! The end results speaks for itself! I have a beautiful & superior quality oasis that I can escape to!
Ginger Constantin
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I highly recommend Desmond Pools and Spas. We had a fiberglass pool installed last summer by Desmond Pools and Spas. Josh was incredibly knowledgeable about the different pools. We had horrible weather that delayed our project, but Josh and Scott remained in contact updating us, and as soon as we had nice weather they were out and working. They finished the pool in 3 days! Scott did a great job with installation of the pool and the beautiful rock wall. As soon as spring came, Josh was in touch to set up cleaning. As a new pool owner, I frequently have questions, and Josh could not be more patient or more helpful. Highly, highly recommend!!
Julie Pursell
Reviews 1
We purchased a spa from Desmond pools and spas. Our first meeting with Scott we had a ton of questions. He answered all of them, if we had doubts he reassured us, he explained everything in detail. We couldn't be more happy with the whole transaction from start to finish, Scott and his employees have been great!! I would recommend this company to friends and family. Anyone looking for exceptional service should stop by and see them!!
Larry and Debbie Leith
Reviews 1
Scott and Staff – We wanted to let you know how happy we are with our Caldera Spa. We also want to mention how pleased we are with you and your staff. Our buying experience was (and continues to be) a very pleasant one! We appreciate the time you spent waiting for the crane to place the tub on our deck, waiting for the tub to fill (well water is a painfully slow process!) and then explaining all of the tub’s feature to us. We will definitely recommend Desmond Pools to our friends! Thanks again!
Brian and Debbie Troast
Reviews 3
Thank you for your Great service with our hot tub, Scott!
Todd Moore
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Scott, Glen, and Josh were great to work with and continue to be helpful with my inground pool. I would highly recommend them for your pool installation.
Josh Hinkle
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Hi Scott, I just wanted to thank you and your crew for doing such a great job on my pool install.
Shana Restucci
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Scott – Thank you and the staff of Desmond Pools and Spas for your prompt and friendly customer service! You guys are 1#.
Maria Denville
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Dear Scott – Just wanted to let you know our spa is working fine and we are happy to have it back! We appreciate your efficient service, and the effort you made to get the job done quickly. Hope all is going well with your new baby and good luck in the New Year.
Bill and Nancy Kuhns
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Scott and Crew – Thanks so much for the fantastic job on the pool. You did a wonderful job and we are totally impressed with you, your crew, and your professionalism! I will recommend you to anyone – anytime. I am looking forward to summer! Can’t wait.
Larry Bloom and Kerry Manning
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